10 ways to make Dubai a Smart(er) City

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There was a lot of excitement  in Dubai at GITEX last week after His Highness Shaikh Mohammad Bin Rashid Al Maktoum outlined his plans to make Dubai a SmartCity.  The Dubai ruler, Vice President and Prime minister of UAE has started a project that aims at improving citizen’s quality of life, develop the economy, but also aims at putting Dubai on the global map when it comes to innovation and technology leadership.

Although no details  about the scope of the project are known, it is clear that it is an attempt to bring together both public institutions as well as private sector companies in order to speed-up the move of Dubai and the UAE into the digital world. The higher committee that has been formed to run this initiative includes both public and private sector officials, with telecom operators Etisalat and du represented among others. It is not clear how much money will be poured into this initiative, but looking at the stakeholders involved we are talking serious business .  There are today three main themes defined under the umbrella project: Smart Life, Smart Economy and Smart tourism.

  • Smart Life focuses on education, health, transport, telecommunication and public utilities….
  • Smart Economy concerns the development of technology companies and jobs as well as port, airport and other business services.
  • Smart Tourism aims to offer visitors efficient visa, aviation, hotels, restaurants and other services.

For this initiative to succeed though it is important  to learn from what is being done elsewhere in the world but also consider learnings from projects like Masdar in Abu Dhabi. The green city project had to revise many of its initial high ambitions, to become the first carbon neutral city, mainly due to cost of implementation. Still I believe it is the right time and the right place to start such an ambitious project.  Having lived in UAE for 6 years now I start getting my own ideas on how such a project could shape up and wanted to share some humble ideas around the main themes.

Smart Life

  1. I believe that traffic management is still one of the areas that has most potential for development. There are so many traffic jams, accidents and frustration spent on the roads that this could be a quick win for the city. Being it support applications to find parking spaces, information about location of infrastructure, real-time traffic information. I think this is one of the smart services citizen would really like to see.  Many cities around the world have started to even open this data to the public in order to stimulate innovation, I really hope Dubai and UAE can do thee same. Less accidents, Less CO2 emissions and less stress on the road are main benefits.  Check my previous article on opendata to read more about this topic.
  2. In order to improve quality of life, I think another important investment area should be around sustainability and greener lifestyle. Here also I am a proponent of environment opendata to stimulate innovation. Dubai and UAE would certainly benefit from measuring and exposing data like air quality, pollution levels as well as water and energy consumption.  Air Conditioning systems are in bad shape in many places here and lack of monitoring some of these environmental parameters could lead to chronic diseases.  To develop a Smart life means being more respectful about the environment, but to create awareness and change behaviors you need more visibility first.
  3. Healthcare is another area for investment. Now, while the quality of doctors here can be high, the administrative part is a nightmare, paperwork left and right, queueing here and there.  Now, this is probably not a quick win, but the move the electronic medical records is probably a big step to take as well as an introduction of remote patient monitoring solutions to deal with chronic diseases.
  4. Education is a tricky area, but I believe SmartCities will be cities capable of harnessing the right mix of local education programs combined with specialized Remote teaching capabilities from world class universities.  With technology the world becomes a smaller place, and that means that we can get access to educational resources that were out of reach before.  Video-conferencing, collaborative means that you can have very similar interactions with the teachers as when you are in the classroom. Another aspect of this development is that education could become a lot cheaper than it is today and hence become more affordable.

Smart Economy

  1. The smart economy is certainly about securing the infrastructure is continuously built-out to facilitate communications, logistics and production. Here I think tele-presence solutions provide an opportunity to facilitate Business-to-Business , Business-to-Government and Government-to-Citizen interactions. Less time spend on the road, waiting or idling will have a positive impact on productivity.
  2. Another aspect of the smart economy it is also about creating leaner administration and moving more jobs to the private sector. More jobs in private sector means also improving support systems for startups.  As I wrote in one of my previous articles cost of living and infrastructure is still to high to want to start a technology business here in UAE.  Maybe government needs to revise visa policies, provide housing support and finance startups to attract technology entrepreneurs.

Smart Tourism

  1. Digital signage could be further developed to promote events and provide tourist information services in strategic places.
  2. Voucher systems like the Dubai Entertainer or other coupon systems, need to be revamped so that you can get coupons in digital format. Just take the example of tourist visiting Dubai, likelyhood of him/her buying the entertainer at 100USD if he stays a few days is very low. Going digital gives you more flexbility in the offering.
  3. Automatic translation services could be used to provide relevant information to tourists.
  4. Now while many search engines are available to check flight availability, it is much more difficult to know restaurant availability. I would really love an application that can search for available restaurants that serve certain types of food.  Again if this type of data is made open and maybe brokered through the operator the applications will be developed.

Do you like some of these ideas? What are you thoughts and what would you like to see?

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